FAQs

Frequently Asked Questions


Can I use Nuelink for free?

All new users are offered 14 days on a free trial. After that, you'll need to upgrade to a paid plan to continue using Nuelink.

Yes. All users are offered a 14 day free trial. You can cancel at any time during those 14 days and you won’t be charged.

Nuelink allows you to schedule content on Facebook Pages, LinkedIn Profile and Company Pages, Twitter, Instagram, Tiktok, Pinterest and Google my Business, YouTube and more.

Yes. We are one of the first platforms on the market who supported scheduling and publishing Tiktok videos.

Yes. We are one of the few platforms on the market who offer scheduling and publishing Reels to Instagram.

Yes. We offer native support of scheduling and publishing carousels to Instagram, with a preview and everything.

Unfortunately, no. This is a limitation of Instagram's API, hence, no third-party tools can offer to schedule stories. You can schedule images, videos, carousels and Reels with Nuelink.

Absolutely. With Nuelink you can create brands, and in each brand you can invite your team to collaborate.

Yes, you can. You can publish videos to both Facebook, Instagram, LinkedIn and Twitter.

Yes, with Nuelink you can create threads with individual images, gifs and video on each subtweet.

Yes, the link shortener can be activated with one click. Your links will be shortened to nuel.ink, and you'll be able to see statistics on link clicks.

A collection is like a folder for your social media posts - you can use it to organize your social posts into categories or groups. You can add content to it manually by creating posts or automatically using automations.

Automations are apps or integrations you can use to add content to your collections. For example, you can auto post articles from RSS or blog feeds, products from online stores, videos from YouTube channels, podcast episodes from your podcast website and more…
We'll be expanding these to support creating automated designs, post writing and more.

If you manage multiple brands, teams or clients. You can create a brand for each one of them and invite your team members. Each brand contains its own team members, social channels, collections, automation and posting calendar.

You can cancel your subscription at any time. If you believe you were charged for your subscription or you upgraded to a paid plan by mistake, please contact us, and we will sort it out.

We use Stripe to handle our payments, which means you can use any credit or debit card to pay for your subscription.

If you're stuck with anything don't hesitate to get in touch with us. You can always reach us from the chat within the app, or you can email us at support@nuelink.com and we'll get back to you within 48 hours.


Didn't find an answer?

If you have any questions or queries a member of the team will always be happy to help.

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