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FAQs

Frequently Asked Questions


General Information

Nuelink is a social media management and automation platform that helps you plan, schedule, and automate posts across multiple networks. It also includes analytics, team collaboration, automations, and a built-in link-in-bio feature called NueBio.

Nuelink supports Instagram, TikTok, Facebook, LinkedIn, X (Twitter), Pinterest, YouTube, Google Business Profile, Telegram, Threads, Mastodon, and Bluesky.

Nuelink supports both personal and business accounts, as long as the connected social network's API allows third-party scheduling or publishing.

The number of social accounts you can manage depends on your subscription plan. Each plan includes a specific quota that can be expanded with add-ons or upgrades. Plans start from 7 social media channels/accounts and go up to 300 accounts, with higher limits available for agencies upon request through a custom plan.

Yes. Nuelink allows you to organize multiple brands or clients within separate workspaces under the same account.

No. Nuelink currently doesn't supports while labeling.

Yes. Nuelink includes a dark mode option available within the platform interface.

Pricing & Plans

Nuelink is a paid platform with a 14-day free trial. All new users can use all features during the trial period.

Yes. Nuelink offers a 14-day free trial with access to all core features.

Yes. A credit card is required to start Nuelink's free trial.

Nuelink offers flexible pricing with two main categories: Business plans and Agency plans.
  • Standard: $18/month
  • Premium: $48/month
  • Business: $78/month
  • Agency: $128/month
  • Agency-Plus: $228/month

When the trial expires, posting and automation features pause until you choose a paid plan. Your data and settings remain intact for reactivation.

Yes. You can upgrade or downgrade your Nuelink plan from your billing settings.

Both options are available. Annual billing offers a discounted rate compared to monthly plans.

Yes. Nuelink provides special discounts for nonprofits.

Yes. Nuelink runs a 30% affiliate program that allows users to earn commissions for referrals.

Yes. Nuelink can provide invoices upon request or through your billing settings when needed.

Nuelink may provide custom or enterprise plans depending on your needs. Please contact [email protected] to discuss tailored options.

Security & Compliance

Yes. Nuelink is fully GDPR-compliant and follows global privacy and data protection standards, including secure data handling and encryption.

Yes. 2FA is available for additional account protection and can be enabled in account settings.

No. Nuelink never stores or has access to your social media passwords. We can’t see or store them at any point. All connections to social networks are made securely using official APIs and tokens.

Yes. You can request a permanent deletion of your Nuelink account and associated data in compliance with privacy laws.

Data deletion requests can be made by emailing [email protected].

Team & Permissions

Nuelink supports multiple user roles, such as Owner, Admin, Editor, and Clients, each with specific access.

Features & Integrations

Automations allow you to connect external sources—like blogs, podcasts, eCommerce stores, or RSS feeds—to automatically publish posts on your social networks using predefined templates and timing rules.

Yes. Nuelink supports comment management on certain platforms through its Unified Inbox.

No. Nuelink doesn't provide a public API at this moment.

Nuelink doesn't offer a direct option for this. But you can use the bulk upload feature to upload hundreds of posts from a single spreadsheet.

There are no strict limits imposed by Nuelink; scheduling availability depends on each social platform's API policy.

No. Nuelink focuses on organic publishing and automation. Paid advertising campaigns must be managed directly through the social network's native ad tools.

Yes. Nuelink integrates with Canva, Dropbox, Google Drive, and Unsplash, allowing you to import media directly into your library when creating or scheduling posts.

Yes. You can create carousel posts in bulk using Nuelink's bulk upload feature. Each post can include multiple images or videos if the connected platform supports carousel publishing.

No. Deleting a post in Nuelink only removes it from your Nuelink dashboard. It does not affect posts that have already been published on social media platforms.

Yes. Scheduled posts can be edited inside Nuelink before their publishing time.

Automation

Yes. Nuelink is officially integrated with Activepieces, allowing you to build no-code automation flows that create and schedule social posts in Nuelink when events occur in other tools.

NueBio (Link-in-Bio)

NueAI (AI Assistant)

NueAI is Nuelink's built-in AI assistant that helps users generate captions, rewrite content, and brainstorm ideas for their social media posts. It can also help with expanding and shortening posts, as well as generating relevant hashtags based on the post.

No. NueAI usage is tied to your billing cycle, not to a separate monthly renewal.

Additional credits roll over and remain available as long as your Nuelink subscription stays active.

Analytics

Nuelink tracks metrics such as reach, impressions, engagement, clicks, follower growth, and post performance, depending on each platform's available API data.

Yes. Nuelink gives you the ability to export your analytics data in a PDF version for reporting purposes.

Localization & Support

Nuelink's interface is primarily in English, with new languages planned for future updates.


Didn't find an answer?

If you have any questions or queries a member of the team will always be happy to help.

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Nuelink, your social media HQ!

Post, re-post, comment and measure while you're doing literally anything else.

📅 Unified social calendar ✍️ AI caption writer (NueAI) 💬 Unified comment inbox 📥 Bulk post scheduler 🌐 Link in bio (Nue.bio) 🎨 Canva integration 🖼️ Media library 🔁 Evergreen recycling 🔂 Auto-reposting 🧾 Pre-made content library 🧵 Thread editor 🕒 Auto-queue system ✅ Multi-action moderation 🧹 Bulk comment cleanup 🧩 Browser extensions 🗂️ Content collections 🧑‍🤝‍🧑 Multi-brand workspaces 🛠️ Team collaboration 🪪 Client access controls 🔗 Smart link shortener 📈 Post analytics 🏆 Top-performing posts 🧠 Best time to post 🔍 Hashtag generator 🎬 Auto-crosspost Reels 🎙️ Auto-post podcasts 🛍️ Auto-post products 📰 Auto-post blogs 🔖 Snippet shortcodes

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